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FY2024 Β· Inaugural ReportGRI Standards 2021

Building for
the Long Term

Sustainability is not a separate agenda at nSearch Global β€” it is woven into how we operate across Singapore, Malaysia, Thailand and the UAE. Measurable commitments. Published progress.

🌿 Environment🀝 Peopleβš–οΈ Governance🌍 Inclusive Growth
FY2024 Performance

Numbers that define our commitment

0%

Office electricity reduction YoY

0%

Employees: improved work-life balance

0%

Ethics & anti-bribery completion

0

Data-privacy breach cases

0%

Employee engagement index

0

SME digitalisation projects

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β€œOur role extends beyond delivering services β€” it encompasses creating long-term value for stakeholders while safeguarding the environment and promoting inclusive growth.”

Sanjit Singh Arora

Managing Director, nSearch Global

Our ESG Framework

Four pillars of responsible business

Each pillar is backed by measurable targets, quarterly governance reviews, and public disclosure.

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Environment

Reducing our footprint as we grow

We embed energy and resource efficiency into daily operations β€” from LED lighting and energy-rated equipment procurement to cloud optimisation and behavioural campaigns. All aligned with Singapore's Green Plan 2030.

YoY electricity reduction6%
Idle server energy saved10%
Staff in energy campaigns85%

GRI 302-1 Β· GRI 305-2 Β· Singapore Green Plan 2030

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People & Well-being

Investing in every person who drives us forward

Our people strategy centres on flexible working, empathetic leadership, continuous learning and fair employment β€” benchmarked against TAFEP guidelines and MOM's Workplace Safety and Health Framework.

Staff: improved work-life balance92%
Voluntary turnover declined12%
Employee engagement index87%

GRI 401 Β· GRI 404 Β· TAFEP Guidelines

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Governance & Ethics

Integrity built into every layer

Zero-tolerance on bribery and corruption. Four committees β€” Finance & Audit, Ethics & Governance, HR & Well-Being, and Sustainability & Risk β€” report quarterly to our Executive Board.

Ethics training completion100%
Corruption or breach cases0
Non-retaliation confidence94%

GRI 205 Β· GRI 418-1 Β· PDPA Β· ISO 27001

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Inclusive Growth

Creating shared value across our ecosystem

We support SME digitalisation, prioritise local hiring and maintain 100% on-time supplier payments. Regional expansion into Thailand and UAE broadens economic participation across our markets.

SME digitalisation projects14
Client satisfaction>90%
Increase in local hires25%

GRI 201 Β· GRI 203 Β· Enterprise SG

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Governance Structure

How sustainability is governed

Four committees report quarterly to our Executive Board, ensuring sustainability is embedded β€” not bolted on.

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Finance & Audit
Committee

Financial controls, statutory compliance and external audits.

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Ethics & Governance
Committee

Code of Conduct, anti-corruption policy and data protection.

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HR & Well-Being
Committee

Fair employment, diversity and human rights compliance.

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Sustainability & Risk
Committee

ESG integration, carbon targets and Singapore Green Plan 2030.

EY Logo

Consulting Partner

Sustainability Consulting

Ernst & Young LLP

EY was engaged as our sustainability consulting partner to support the development of nSearch Global's inaugural FY2024 Sustainability Report, prepared with reference to GRI Standards 2021. Their expertise helped structure our materiality assessment, stakeholder engagement approach, and ESG disclosure framework.

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EY was engaged in a consulting capacity only.

Aligned to global and national frameworks

GRI Standards 2021Singapore Green Plan 2030TAFEP Fair EmploymentMOM Workplace SafetyPDPA SingaporeISO 27001 (alignment)Prevention of Corruption ActEnterprise SG Sustainability
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Questions about our ESG approach?

We welcome feedback that helps improve our sustainability efforts. Reach out to our team or Sustainability Officer directly.

This report covers activities of nSearch Global in Singapore for the period 1 January – 31 December 2024. Prepared with reference to GRI Standards 2021.